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- May 1990
-
- ANALYTICAL INTELLIGENCE TRAINING
-
- By
-
- Marilyn B. Peterson
- Analytical Supervisor
- New Jersey Division of Criminal Justice
- Trenton, New Jersey
-
- and
-
- R. Glen Ridgeway
- Director of Training
- New York Organized Crime Task Force
- White Plains, New York
-
-
- The ability to analyze is very important in law
- enforcement. Every investigator uses analytical ability on the
- job daily--from the investigation of a single traffic accident to
- the most complex fraud and money laundering schemes. Analytical
- ability is what makes a good investigator.
-
- This article provides a look at the philosophy, environment,
- and pitfalls of teaching intelligence analysis within law
- enforcement. It explores curricula now available and the need to
- develop more advanced courses. The article also calls for the
- institution of professional standards for intelligence analysts,
- including specific training topics.
-
- THE FIELD OF INTELLIGENCE ANALYSIS
-
- Investigators have always used analysis while performing
- their jobs, but not with the disciplined procedures that
- characterize a professional analyst. In most investigations,
- which are reactive by nature, analysis is done on a case-by-case
- basis. Yet, a systematic analytical approach requires adherence
- to accepted, fundamental principles and techniques, most of which
- are learned or assimilated over time. The ability to develop a
- structured, systematic approach is the hallmark of an
- intelligence analyst.
-
- The field of intelligence analysis has grown enormously in
- recent years. As a result, there is increasing focus on complex
- crimes, particularly in the area of drug enforcement, strategy
- development, and the need to analyze varying types of data. Only
- a decade ago, a handful of law enforcement agencies employed
- trained analysts; now, analysts can be found in even small
- departments. Even so, analysis is not so entrenched in the law
- enforcement profession that it is taught to every recruit at the
- police academy. It is, however, offered in nearly every State in
- various training settings.
-
- The Federal law enforcement community has influenced the
- development of law enforcement intelligence analysis. The
- Federal Bureau of Investigation (FBI), the Drug Enforcement
- Administration (DEA), and the Bureau of Alcohol, Tobacco and
- Firearms (ATF) have even created a series of job titles and
- career paths for analysts.
-
- The FBI National Academy Program offers instruction in
- intelligence analysis to participants during their training at
- the FBI Academy in Quantico, Virginia. ATF encouraged and
- supported the beginnings of the only professional association for
- analysts, the International Association of Law Enforcement
- Intelligence Analysts (IALEIA), which opened its membership in
- 1981. The Bureau of Justice Assistance (BJA) has sponsored
- conferences enabling the various projects to exchange experiences
- and build on each agency's success. Other Federal agencies
- employ analysts, as do State agencies such as the Florida
- Department of Law Enforcement (FDLE) and the Illinois State
- Police.
-
- Federally funded Regional Information Sharing System (RISS)
- projects, which provide support to over 2,000 agencies
- nationwide, also played a significant role in promoting
- intelligence analysis. RISS projects created computerized
- analytical software for specific types of analysis (1) and offered
- these services to its members. Under this system, agencies could
- forward data to the appropriate project. The data was then
- entered, analyzed, and compiled into a finished report.
- Additionally, some RISS projects taught analysis to member agency
- personnel. As a result, line investigators passed on the
- techniques to others.
-
- Several agencies also developed analytical training in the
- public sector. Many of these agencies are associated with the
- Federal Government or the RISS projects. While most of the
- analytical classes cover basic information, a few advanced
- courses address such areas as computer-aided analysis, complex
- financial case analysis, and strategic analysis.
-
- The success of intelligence analysis courses suggests that
- there is a market for analytical intelligence training. However,
- the courses offered are basic and reflect little initiative in
- developing alternative models. One reason is that agencies have
- opted to modify the basic training wheel, rather than redesign
- it, mainly because of lack of time and expertise. This means
- that analytical training capabilities remain rudimentary and do
- not advance the science of intelligence analysis in law
- enforcement.
-
- ANALYSIS IN ACADEMIA
-
- All colleges and universities offer analytical courses, such
- as statistical, financial and market analysis, and most mandate
- a minimum number of analytical course credits within the degree
- program. However, few colleges offer courses in intelligence
- analysis, and even fewer have courses in law enforcement
- analysis. Even so, the law enforcement analytical courses that
- do exist usually focus on the use of intelligence analysis, not
- on how to analyze. As a result, when law enforcement agencies
- look for analytical candidates, they generally look for people
- with degrees in political or social science and strong research
- skills.
-
- ANALYTICAL COURSE DEVELOPMENT
-
- Developing any course curriculum is a time-consuming
- process, and analytical courses are no exception. Minimal
- research material is available, and there are no textbooks to use
- as a basis for course formation. As a result, most instructors
- must begin from ground zero. Therefore, the first step in
- developing a course is to examine the components, i.e,
- definitions, steps, examples, and practical exercises.
-
- Definitions
-
- Within the intelligence field, definitions have long been a
- point of contention. Everyone seems to make up definitions to
- suit individual needs, and most of these definitions are not
- written down. While there have been attempts to define key areas
- of analysis, there is rampant disagreement, (2) as can be expected.
-
- Steps
-
- When formulating an analysis course, step-by-step
- instruction should be provided. This reduces the procedure to
- its most basic components, increases the likelihood of
- comprehension, and provides a basis for future reference.
-
- Examples
-
- Actual samples of analytical products are not only
- impressive but are also informative. Ideally, an intelligence
- analysis course should include fictitious or sanitized examples
- of every method/product taught.
-
- Practical Exercises
-
- People learn best by doing. Considering that analytical
- concepts are hard to teach and difficult to learn,
- authentic-appearing case material should be used during course
- instruction. Many practical exercises can translate the concept
- of analysis into the investigator's stock-in-trade solving
- cases.
-
- PITFALLS OF TEACHING ANALYSIS
-
- There are four general pitfalls in teaching intelligence
- analysis. They are:
-
- * Using someone else's material,
-
- * Being too technical,
-
- * Not being able to respond to questions, and
-
- * Creating training programs that are too specialized.
-
- Each needs to be considered when teaching an analytical
- intelligence course.
-
- Using Someone Else's Material
-
- This pitfall is perhaps the most dangerous, since there are
- so few sources that can be used in analytical training. Also,
- developing training modules is difficult and time-consuming; so
- borrowing another's material has become a common practice.
-
- Yet, using another's course curriculum keeps individual
- experiences from being incorporated into the training, which
- helps to explain ideas and techniques. This also prohibits an
- instructor from truthfully answering the question most often
- asked in the analytical classroom, ``Why did (or didn't) you do
- it that way?'' If the ``it'' referenced is an example or answer
- an instructor did not create, the instructor can either make up
- an answer or admit ignorance. But, too many ``I don't know''
- answers may have negative consequences.
-
- Being Too Technical
-
- Because intelligence analysis is a very technical field, it
- is important to explain the subject matter in the simplest terms
- possible. Instructors should speak to the audience as a whole,
- not direct the lecture to one or two technically oriented
- students who may ask questions frequently. It may be necessary
- to cover certain concepts and techniques more than once. What is
- important is that everyone thoroughly understands and comprehends
- the topics covered.
-
- The presentation should be designed for the audience at
- hand. Investigators are generally the least technical, but most
- practical, while managers and analysts usually have a greater
- tendency to use details and speak abstractly. However, all
- instruction should be as simple as possible. The goal is to have
- the students learn intelligence analysis.
-
- Responding to Questions
-
- The nightmare of all instructors is not being able to
- respond adequately to questions. Using original materials helps
- to decrease the likelihood that this nightmare will occur.
- However, an instructor who teaches a course only a few times a
- year can forget to cover certain details. To prevent this,
- materials should be thoroughly reviewed a few days before the
- class begins.
-
- Specialized Training
-
- At present, a limited number of advanced analytical courses
- are offered in the United States because there is a limited
- audience for such training, making it not cost effective. For
- the most part, those who take analytical courses are not
- analysts; they are more interested in an overview of the concepts
- and techniques, not in details. In addition, structured courses
- for experienced analysts may only be offered a few times a year.
- Therefore, time spent in course development may never be recouped
- in terms of the number of persons taught, particularly on the
- local or State level.
-
- The answer might be in forming advanced classes through the
- cooperation of Federal agencies, programs such as RISS, or a
- national consortium of analytical experts. This would allow more
- advanced classes to be available over a wider area and to a
- greater number of participants.
-
- THE FUTURE
-
- It is clear that analysis will continue as a necessary
- component of criminal investigation in the future. It is also
- clear that computerization will not take the place of the
- analyst, but instead will create a greater demand for more
- complex analysis. However, if analytical intelligence
- instruction is to reach its potential, there are several areas
- that must be addressed. These include developmental support, the
- training of analytical instructors, the development of new models
- and curricula in computerized analysis, and emerging analytical
- techniques.
-
- Developmental Support
-
- There is little support to rely on in the area of analytical
- training development. Articles, chapters, books, or monographs
- depicting practitioners' methods are scarce. A few instructors
- exchange training manuals informally or permit one another to
- borrow teaching modules. Unfortunately, there is no formal
- structure designed to assist in the development of training
- through a professional organization or agency.
-
- Training Analytical Instructors
-
- Outside of one private company that trains its own faculty,
- there is no organization that educates analysts on how to become
- analytical instructors. As a result, there are very few
- qualified analysis instructors in the United States generally
- available for teaching in multiagency settings. One solution
- may be to form an intelligence analysis faculty in order to teach
- others to become analytical instructors.
-
- Developing New Models
-
- New models for providing analytical training should be
- encouraged. One particular model--definition, how-to steps,
- practical exercises--is effective at the introductory level but
- not at the more advanced level. The case-long practex model,
- developed in the training course ``Advanced Analytical
- Training,'' (3) could be used in various scenarios, such as drugs
- and the infiltration of legitimate businesses. However, other
- models also should be designed.
-
- Computerized Analysis
-
- The field of computerized analysis has opened new areas of
- expertise and potential courses. Currently, classes are limited
- to database applications for toll records, event flow, or network
- analysis. Artificial intelligence in which computerized data are
- flagged based on certain elements is a solid tool for targeting
- criminals and helping to predict criminal activity. Agencies
- with such programs in use should develop applicable training
- courses.
-
- DEVELOPING STANDARDS
-
- The International Association of Law Enforcement
- Intelligence Analysts (IALEIA) has called for institution of
- standards for analysts. In fact, the IALEIA's Standards and
- Accreditation Committee, first formed in Florida, was able to
- have standards adopted there. However, further efforts toward
- standardization have encountered obstacles, mainly because of the
- myriad of position classifications used for analysts. Some
- analysts are sworn police personnel, others are civilian. Some
- perform a quasi-clerical function, while others are
- management-oriented strategic planners.
-
- Some analysts view their jobs merely as stepping stones to
- investigative work; others look at it as a step toward computer
- software development positions. But few remain analysts for more
- than 3 or 4 years, and few receive advanced training, develop
- training, or write in the field. In short, not all analysts are
- committed to analysis as a profession for the long term. This
- lack of commitment helps explain the lack of advanced analysis
- and standards. It also does little to foster the goal of IALEIA
- to promote high standards of professionalism in analysis.
-
- CONCLUSION
-
- This article has detailed the support, or the lack of
- support, for analytical intelligence training. Several agencies
- have, in fact, devoted time and personnel to analysis
- instruction. As a result, hundreds of law enforcement agencies
- have benefited. However, analytical intelligence training needs
- more support.
-
- Adequate support for the use of analysis within law
- enforcement will only come through the education of managers,
- investigators, prosecutors, and analysts. Unfortunately, a vast
- majority of agencies in the United States still do not realize
- how analysis can help them.
-
- Analysis is a subject worth exploring, but law enforcement
- will only fully accept it when it becomes a routine part of the
- teaching curricula and standard operating procedures. To achieve
- this, each analyst must help to persuade the law enforcement
- community that professional analysis is necessary and vital to
- law enforcement's mission. Only through standardization and the
- cultivation of dedicated analysts will analysis as a profession
- receive the acclaim it so rightly deserves.
-
- FOOTNOTES
-
- (1) There are six RISS projects--the Rocky Mountain
- Information Network, the Western States Information Network, the
- Mid-States Organized Crime Information Center, the Regional
- Organized Crime Information Center, and the Middle
- Atlantic-Great Lakes Organized Crime Law Enforcement Network.
-
- (2) Marilyn Peterson Sommers, ``Law Enforcement Intelligence:
- A New Look,'' International Journal of Intelligence and
- Counterintelligence, vol. 1, No. 1, Fall, 1986.
-
- (3) ``Advanced Analytical Training'' includes complex cases
- for which teams of analysts were required to do analytical
- products. Areas of instruction include collection plans, fact
- patterns, corporate analysis and event flow analysis.